Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Kirkcudbright | GPhC Registration No. 9012511 | Last Updated: July 2026

We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Kirkcudbright collects, uses, and safeguards your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Kirkcudbright is a GPhC-registered online pharmacy weight loss clinic serving Kirkcudbright and the surrounding UK region. We act as the data controller for the personal information you provide to us. Our GPhC registration number is 9012511.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
Health information: Medical history, current medications, weight, BMI, and other health-related details required to assess suitability for weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, and device information collected when you visit our website.
Communication records: Records of any correspondence between you and our pharmacy team.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatments and provide personalised pharmacy consultations.
To process and dispense your prescriptions safely and accurately.
To arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval.
To communicate with you regarding your orders, treatment, or any clinical concerns.
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy.
To improve our services and ensure the quality and safety of our clinical processes.

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare under UK GDPR Article 9 for special category health data.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Necessary for the website to function correctly.
Analytical cookies: Help us understand site usage and improve performance. These may be provided by third-party tools such as Google Analytics.
Functional cookies: Remember your preferences to personalise your experience.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with:

Prescribing clinicians and healthcare professionals involved in your care and treatment.
Delivery and logistics partners to fulfil medication orders.
Payment processors to handle transactions securely.
Regulatory bodies such as the GPhC or NHS, where required by law.
IT and platform providers who support our secure systems, bound by strict data processing agreements.

All third parties are required to handle your data in compliance with UK GDPR.

6. Data Retention and Security

We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance. Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.

7. Your Privacy Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to certain types of processing or request that we restrict how we use your information. To exercise any of these rights, please contact us directly using the details below and we will respond within 48 hours.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Kirkcudbright
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.